You can request a meet entry fee refund by contacting DirectAthletics Support. The information you need to provide depends on whether you are the meet host or the athlete or coach who paid the entry fee.
If you are the meet host
Contact DirectAthletics Support and provide:
- Your DirectAthletics username
- Meet name
- Athlete name or names that need to be refunded, or the team name if requesting a team refund
If the meet has already taken place, DirectAthletics will need to verify whether the meet payment has already been sent out before processing the request.
If you are an athlete or coach
Contact DirectAthletics Support and provide:
- Meet name
- Invoice or receipt number
- Athlete name or names that need to be refunded, or the team name if requesting a team refund
DirectAthletics must receive approval from the meet host before processing a refund requested by an athlete or coach.
When will I receive my refund?
After a refund is processed, allow 5-10 days for the funds to appear on the card originally used for the purchase.